Code of Conduct
- We keep the interests of our client as our highest priority and respond to these interests in a prompt and equitable manner.
- We conduct consultations confidentially and on terms agreed with our clients. A contract is drawn up before work commences. We protect and will not disclose any company information without the approval of our client and will not gain financially or take any other advantage based on this information.
- We confer with our clients in sufficient detail to understand each concern or need and will match our service to our client's need.
- We offer advice, management, practical support, and accept only those assignments we are truly qualified to perform. We endeavor to provide results that have a real and lasting benefit to our clients.
- We estimate and charge reasonable and consistent fees. We agree in advance on our fee or fee basis with our clients.
- We write advertising, contract, guarantees, appeals, business plans, strategies and other representations that are honest, truthful, and easily understood.
- We refuse all assignments in which we have a conflict-of-interest or which might compromise our objectivity or professional independence. We promptly disclose any interest that may affect our clients, influence our judgment, or impair the equitable character of our services. We do not allow any outside interest to negatively affect the quality or results of our work.
- We compete fairly and give appropriate credit for the work of others.
- We recognize intellectual property rights and adhere to the laws meant to protect them.
- We assume the responsibility for our employees' and subcontractors' compliance with this code.
- We adhere to and maintain the professional standards required by our particular disciplines or areas of expertise including our respective professional ethical codes.
- We obey all laws and accept total responsibility for our actions and we treat all contacts with fairness regardless of race, religion, sex, sexual orientation, age, or national origin.
- We accept only those projects which are legal and are not detrimental to our profession.
- All our Abbey Solutions consultants have signed our confidentiality agreement outlining the above.
- We are members of the NCVO and adhere fully to their code of conduct and ethical code.
